Setup was not Completed
Installation of the Participant Application was not completed ATT Connect
If the application is already installed, go to step 2
Step 1  Install the application (if not already installed) Install the Application
   Click “Run” in the popup and follow the instructions
Note If the above installation fails (or there is no response for a
  few seconds) click Manual Installation
Step 2  To launch the application, click  Play Recording
  For more assistance, click Help.